Recover more, earlier, with fair and compliant collections
AI-Collection takes every overdue account from AI-LMS, predicts which ones are likely to roll forward, and sends each one to the right channel at the right time. Every contact is recorded, explainable and within your country’s conduct rules.
- 1 · Delinquency risk predictedComplete
- 2 · Queue prioritised by riskComplete
- 3 · Reminder sent by SMS & WhatsAppComplete
- 4 · Field visit scheduledIn progress
- 5 · Settlement offerPending
What AI-Collection does
Early warning and segmentation
Daily intake from AI-LMS. AI risk scores flag accounts before they fall due and group them by bucket, product and region.
Strategy and allocation
No-code rules decide who handles each account: tele-calling, field visit, agency or legal. Workloads are balanced automatically.
Agent desktop
One screen with the borrower’s history, promise-to-pay tracking, payment links and guided scripts in the local language.
Field collections
A mobile app for field staff with visit planning, geo-tagged visits and digital receipts.
Agencies and legal
Allocate cases to agencies, track their performance, issue notices and follow legal cases to closure.
Compliance built in
Contact-time windows, consent, call recording and conduct rules are set per country, so every action follows local regulation.
Islamic finance ready
Late-payment handling can follow Islamic finance principles, with charity instead of penalty interest, configured per client.
Explainable AI
Every score shows its reasons. AI recommends and your team decides.